Assisted Services

Leduc Assisted Transportation Service (LATS)

LATS is a door-to-door, driver-assisted transportation service for seniors (65+) and for persons with cognitive and/or physical disabilities within the City of Leduc. Temporary service may be available to individuals with a temporary disability.

Only registered LATS clients are able to book trips. Riders can access free trip and route planning assistance by calling 780-980-8444 or emailing

LATS hours of operation

  • Monday and Tuesday from 8:00 a.m. to 9:00 p.m.
  • Wednesday to Friday 8:00 a.m. to 6:00 p.m.
  • Saturday from 8:30 a.m. to 5:30 p.m.
  • Sunday from 9:00 a.m. to 6:00 p.m.

*Please note that the LATS fixed-route shuttle has been discontinued. All LATS rides will need to be pre-booked as of June 6, 2022. 

NOTICE: Impacts of cold weather on LATS

When there is a significant accumulation of snow, ice and fog accompanied by temperatures of – 25  ̊C and a wind chill, road conditions may cause delays to Leduc Assisted Transportation Services (LATS). To help keep our staff and clients safe, wheelchair lifts will no longer be available on LATS buses during these cold weather events, effective Feb. 4, 2021. This will also help us protect the equipment from exposure to extreme temperatures. We are sorry for any inconvenience this may cause.

When travelling in cold weather, please keep the following tips in mind:

  • Do your best to be visible, but wait indoors until the bus arrives
  • Keep your porch light on
  • Remove snow from walkways and step carefully on slippery surfaces
Need to cancel your trip?

If you need to cancel a ride with LATS, please call 780-986-5000 and select option 2.

How to apply for LATS

Before you use LATS, your application must be submitted & approved. You can pick up an application online, at the Civic Centre (1 Alexandra Park), or by calling 780-980-8444. 

Please note that applicants are responsible for any charges associated with completing the application. Only permanent Leduc residents may apply. Once we review your application, we'll let you know if you're eligible for LATS and under what conditions. 

>> LATS Application Form

For more information, please contact 780-980-8444. 

>> LATS Service Guide

LATS Fares

  • Monthly Pass: $55 (unlimited use throughout the month)
  • Ticket Books: $18 (book 10 one-way trips)
  • One-way fare: $2 (cash only)
  • Canadian National Institute for the Blind (CNIB) cardholders: Free  

Sponsored Trips

LATS have many generous sponsors that pay for one or two-way trips. 

>> Sponsored Trips


LATS is pleased to offer our clients a quarterly newsletter full of the latest news, reminders and happenings within our organization. 

Statutory Holidays

LATS will not operate on the following days: 

  • New Year's Day
  • Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Heritage Day
  • Labour Day
  • Thanksgiving
  • Remembrance Day
  • Christmas Day
  • Boxing Day

LATS Passenger Code of Conduct - PDF